Our apologies - due to the high shipping costs for international shipping, we unfortunately cannot offer free shipping for international based orders.

Our apologies - due to the high shipping costs for international shipping, we unfortunately cannot offer free shipping for international based orders.

Do International Customers Qualify For Free Shipping?

If your order is greater than $100.00 and contains qualified Free Shipping items, we can ship via Free Economy Shipping within the Contiguous United States. However, please note:. Free Shipping does not apply to the following locations:Alaska (AK), H

If your order is greater than $100.00 and contains qualified Free Shipping items, we can ship via Free Economy Shipping within the Contiguous United States. However, please note:<ul data-start="657" data-end="1078"><li data-start="657" data-end="841">Free Shipping does not apply to the following locations: Alaska (AK), Hawaii (HI), Puerto Rico (PR), and Guam (GU). Standard shipping rates will apply to these areas.</li><li data-start="843" data-end="1078">Large orders or bulky / heavy items typically ship via UPS Ground, which is not supported for APO / FPO military addresses. Since military addresses only accept USPS Mail, Free Shipping may not be applicable for these orders.</li></ul>If any issues arise regarding shipping method availability or costs, our Customer Service Team will promptly contact you. If additional shipping funds are required based on USPS Postal regulations, we will provide all available options to help resolve the matter quickly and efficiently.

APO / FPO Military Addresses & Free Shipping

Free Ground / Economy Shipping can ship out via multiple methods, such as UPS Ground or USPS Priority / 1st Class Mail. These shipping methods are at the sole discretion of our shipping staff, and cannot be chosen by the customer, as the method utili

Free Ground / Economy Shipping can ship out via multiple methods, such as UPS Ground or USPS Priority / 1st Class Mail. These shipping methods are at the sole discretion of our shipping staff, and cannot be chosen by the customer, as the method utilized is based upon economy rates in relation to the size and or weight of the parcel being shipped.Please note that with Free Shipping, we do not guarantee any specific delivery time, and with Free Economy Shipping, some orders can take up to 7 business days to arrive based upon your locale, although a shipping time frame of this length is usually quite rare.If you are in need of a faster delivery time, we highly suggest that you upgrade to a quicker method, as Free Shipping is based upon Economy (5 to 7 business days), and is not guaranteed.

What Shipping Methods Are Used For Free Shipping?

Orders of $100.00 or more that are shipped within the contiguous United States (Lower 48 States) qualify for Free Ground Shipping, with the exception of select large or bulky products such as airplane kits. Please note the following important exclusi

Orders of $100.00 or more that are shipped within the contiguous United States (Lower 48 States) qualify for Free Ground Shipping, with the exception of select large or bulky products such as airplane kits.Please note the following important exclusions:<ul data-start="558" data-end="863"><li data-start="558" data-end="735">Free Ground Shipping is not available for shipments to Alaska (AK), Hawaii (HI), Puerto Rico (PR), or Guam (GU) due to elevated carrier costs for these destinations.</li><li data-start="736" data-end="863">Oversized, bulky, or heavy items&#x2014;such as airplane kits&#x2014;may also be excluded from Free Shipping regardless of destination.</li></ul>If your cart contains an item or destination that does not qualify for Free Shipping, standard shipping rates will be displayed at checkout.

What Qualifies For Free Shipping?

Click on "Contact Us" above to contact us via email

DirectRC Help Center

Free Shipping

Shipping

What Payment Methods Does DirectRC Accept ?

What's Affirm Payment?

What's Paypal Credit?

Fraud Verification

Is It Safe To Shop With DirectRC?

Payment Methods

Can A Gift Card Be Used To Pay For Shipping And Taxes?

How Do I Check My Gift Card Balance?

Can A Gift Card Be Used More Than Once?

Can A Gift Card Be Used To  Buy A Gift Card?

Can Gift Cards Be Used In Conjunction With A Discount Code?

Can I Apply A Discount Code To My Gift Card Purchase?

Can More Than One Gift Card Be Used Towards A Purchase?

What Is A Gift Credit?

How To Use A Gift Credit Code

Can I Use My Gift Credit with A Phone Order?

Gift Cards

My Order Is Delayed - What Do I Do?

My Order May Be Lost - What Do I Do?

Lost / Delayed Orders

Will My Order Be Shipped with Signature Required?

Signature Required Waiver

Signature Required

My Order Arrived With Order Errors Or Product Damage

Order Arrived With Errors Or Damage

Address Info Relating To PayPal Payments

Multiple Shipping Or Billing Addresses

Account Address Information

Does DirectRC Charge Sales Tax?

Taxes, VAT's & Customs

US Tax Info

What Happens If I Don't Pay Customs Fees / Taxes?

International Customers - Will I Pay Taxes On My Order?

UPS Brokerage Fees - Canadian Customers

Will DirectRC Declare A Low Value With My Order?

Questions About Taxes & Customs / Duty Fees

International Customs & Tax Info

Ordering

Return Policy

Do I Need to Inclue My Original Invoice Or A Note Regarding My Return?

I Did Not List An RMA Number With My Return

Returns Requiring Testing

Product Condition Of Non Warranty Returns

Shipping Fee Deductions For Non Warranty Returns

Return Processing Time

Faulty / Defective Items

New & Unused Item Return Policy

How Do I Create A Return?

Returning LiPo Batteries

Insuring Your Return

Will I Be Charged A Restock Fee?

LiPo Battery Returns

Packaging Your Return

Shipping Methods For Warranty Exchanges

Return Of Fragile Items

Return Shipping Information

Returns & Exchanges

Shipping Method Delivery Time Estimates

Will UPS Next Day Air Ship Same Day?

Is Same Day Shipping Guaranteed?

When Will My Order Ship?

Shipping Time Frames

How Long Does It Take To process A Local Pick Up Order?

Can I Stop In And Order Direct At Your Warehouse?

What Is the Latest Time I Can Pick Up My Order?

What Do I Need To Pick Up My Order?

Do You Have A Retail Store I Can Shop?

I Mistakenly Selected "Local Warehouse Pick Up" With My Order

Local Warehouse Order Pick Ups

Local Warehouse Pick Up

International Customers Shipping To USA Address

Shipping to FPO / APO Addresses

Where We Ship

Locations We Ship To

My Order Arrived With Shipping Damage

Can I Change The Address Of My Shipped Order?

My Order Has Shipped To The Wrong Address

Shipping Issues

Do Reward Points Expire?

How Do I Redeem Points?

Reward Point FAQ's

Pricing Errors

Typographical Errors

Items Not Adding Or Removing From Cart

Website Errors, Updates & Changes

Websites

Warranty Policy

Privacy Policy

Terms & Conditions